Turn Customer Complaints Conversations into Growth.
HeardU captures feedback, analyzes sentiment, and delivers clear improvement plans.
HeardU captures feedback, analyzes sentiment, and delivers clear improvement plans.
More than just surveys—a smart AI that listens and acts.
Enhance customer engagement with an AI chatbot that handles feedback, questions, and concerns in real time. It responds with speed and accuracy, providing seamless experiences and freeing up your team’s time. Connect with your customers—instantly and intelligently..
Our AI-powered system analyzes customer conversations within the chat to instantly identify concerns and complaints. By detecting issues early, businesses can respond with clarity, resolve problems faster, and strengthen their brand reputation—all within one seamless chat interface.
Using advanced sentiment analysis and natural language processing, HeardU transforms qualitative feedback into actionable insights. Understand trends, uncover pain points, and make data-informed decisions that elevate customer experience.
Get a comprehensive view of customer sentiment through interactive dashboards. Real-time data is presented in clear, intuitive charts—helping you measure what matters, track performance, and drive growth with clarity.
Track customer satisfaction (CSAT) and Net Promoter Scores (NPS) across touchpoints. Identify what's driving loyalty or dissatisfaction, and use this intelligence to guide strategic improvements and optimize service delivery.
Monitor and increase revenue from returning customers. HeardU helps you identify what drives repeat business, improve retention, and strengthen relationships—all while reducing dependency on new customer acquisition.
Turn Conversations into Clarity — And Clarity into Growth.
Deploy the AI chatbot across your channels to initiate feedback collection—via your website, a link, or a QR code
The system gathers detailed, high-quality input from users with minimal effort.
Data is automatically analyzed and translated into easy-to-understand insights.
Make informed decisions and implement improvements based on reliable feedback.
Come back and enjoy exclusive rewards -because loyal customers deserve something special!.
faster customer
feedback collection
with AI chatbot
response accuracy
through intelligent
follow-ups
hours saved by
automating survey &
insight gathering
increase in customer
satisfaction (CSAT)
growth in user
retention and loyalty
Empower your team with real-time feedback and measurable insights. HeardU makes it simple for customers to share, and easier for you to act.
Start Listening Smarter. Try HeardU Today →
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605-606, Vakratunda Corporate Park, Off Aarey Road (Vishweshwar Road), Goregaon (E), Mumbai 400063, India
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